Shipping & Handling

How soon will you ship out my order?
Orders are usually shipped out within 5 business days of placing your order.  If you are placing an order and paying by check, your order will be shipped out within 5 business days after receiving your check. 

If you choose the 2nd Day Air shipping method your order will be shipped out the same day if you place it before 12 noon PST. If you order after 12 noon, then it will ship the next business day.

What are your shipping charges?
The minimum for an order will be $5.00, but if your order is over $50, free ground shipping is available for USA based customers!

What are your overseas shipping charges?
The minimum shipping charges for an overseas order will be $9.99 for Canada/Mexico and $10.00 for Other than Canada/Mexico. This includes the cost to process your order, verify the credit card, US postal shipping with tracking to the boarder and packaging the order by a separate fulfillment company in Colorado.  Shipping charges are based on how much you order; you can see how much the shipping is on the check out page.  To help with shipping costs, we include a 10% discount coupon with your shipment which you may use on your next web order.

How will my order be sent?
Orders are sent by US mail typically. If it is a large order, we can ship via Fed Ex Ground or UPS depending on the current rates.  For 2nd Day shipments - we ship USPS Express or Fed Ex 2nd day air.  Sometimes, depending on the items you order, we may have to ship 2 packages and they may arrive a day or two apart.